We're here to help!

If you're unfamiliar with co-ownership, you may have a lot of questions. From finding the right property to planning your first stay, you'll find the answers here.

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About the Flyway model

Do I really have ownership in the home?

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Can I finance my purchase?

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What services does Flyway provide after the sale is closed?

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Does my share increase in value?

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What if I want to sell my share?

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Is Flyway a timeshare?

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Home Management & Operations

Who furnishes and equips the home?

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What is the role and responsibilities of my assigned Flyway Concierge representative?

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How can I contact my Flyway Concierge representative?

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The Buying Process

What are the steps if I am interested to become a Flyway co-owner?

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I’ve decided I want to buy a share in a Flyway home. What’s next?

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Understanding Stays

How do I book a stay in my Flyway?

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How are stays tracked and how far ahead in the future can I book?

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What types of stays I can book?

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How long can stays be?

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How many booked stays can I have at any given time?

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Can I book back-to-back stays?

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Can I carry over my annual allowance to the following year?

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What if I need to cancel a stay that I've booked?

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Other Scheduling Inquiries

Is there any High Season period?

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What if multiple owners submit a short-notice stay request at the same time? Who will be given the house?

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Are all stay requests accepted? How am I notified of the status of my request?

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What is time of arrival and departure for owners?

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Limited Company (LTD) Structure & Funds

Where do reserve funds go and how are funds used?

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Can Flyway borrow against the property's LTD?

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What kind of Limited Company does Flyway create?

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Is Flyway the same as a "Tenancy in Common"?

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Can owners use an LTD/LLC trust to purchase their Flyway?

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Can owners decide to run the LTD without Flyway?

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How can owners use the reserve funds?

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Flyway’s Role & Fees

Can Flyway raise monthly operating expenses?

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Does your LTD asset management fee go up each year?

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Can Flyway make changes to the owner operating agreement?

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What if another owner defaults? How does Flyway protect me as an owner?

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Can Flyway stop me from selling?

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What is considered a "Routine Matter" that Flyway can resolve without ownership voting

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Who is responsible if something breaks?

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How do taxes work?

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How is the deed recorded?

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What if an owner doesn't pay monthly expenses?

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Home Digital Key

What is the Digital Key?

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How does my Digital Key work?

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How can i access my Digital Key?

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Is it safe to use a Digital Key to access my Flyway Home?

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What if I have problems accessing my home with the Digital Key? Will I have an alternative Door Code?

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Can I let my guest in remotely?

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We're here to help

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