The Flyway website and Services are not intended for children under the age of 18 and Flyway does not knowingly collect any information from children under 18 years old through its website. If the parent or guardian of a child under 18 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files. If Flyway obtains knowledge from any source that it has information about a child under 18 in retrievable form in its files, we will delete that information from our existing files.
When you register to create an account, subscribe to a newsletter, or contact us with a question or comment you may voluntarily provide us with certain information, such as your name, email address, phone number, or other contact information. We will use this information to administer your account and to respond to or fulfill any request or inquiry you may make.
If you apply to purchase a home using the Services, you will be required to provide certain information that Flyway will use to verify your identity and to complete and administer the sale. This may include: legal name, date of birth, address, a copy of your government-issued ID, passport, national ID card or driving license. We may also collect information regarding your bank account, credit history or other information needed to administer your account. Your home purchase application will contain full information regarding how we may use and access your online banking information. With your express authorization, we may use your information to perform a credit check or otherwise consider your eligibility to receive a loan or other financing.
All purchase information also applies to our service, a free night's stay where an interested individual can try any Flyway home before making a purchase. A free night stay is an option offered to any prospect where they can enjoy a 1-night stay in any Flyway home based on availability.
The requirement for such a service is a security payment deposit which is fully refundable if the purchase doesn’t proceed. The refundable amount is net of the cleaning cost and the usage of a one-night stay. The cleaning cost is paid from the security deposit already paid by the prospective client”
Like most website operators, Flyway collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request when visitors use the Services. Flyway’s purpose in collecting non-personally identifying information is to better understand how Flyway’s visitors use the Services. From time to time, Flyway may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Services and Flyway may use aggregate information for any person without obligation. Flyway also collects potentially personally-identifying information like Internet Protocol (IP) addresses and may collect statistics about the behavior of visitors to the Services. For instance, Flyway may monitor the Services to help identify spam. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
In addition to log data, we may also collect information about the device you’re using to access the Services, including the type of device, the operating system, device settings, device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider.
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase the Services’ functionality. These third-party service providers have their own privacy policies addressing how they use such information.
We use the information we collect to provide you full access and functionality to the Services. Accordingly, your information may be used for the following purposes:
(i) to provide and improve our services, features, and content;
(ii) to research, analyze and predict trends and improve our financial projections;
(iii) to administer your use of our services and accounts and to verify or authenticate information or identification provided by you;
(iv) to enable users to enjoy and easily navigate the Services;
(v) to better understand your needs and interests and personalize your experience;
(vi) to fulfill requests or to respond to questions or comments you may make;
(vii) to conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required,
(viii) to provide you with announcements, notifications, and advertisements related to your interests and use of the Services and other communications such as electronic newsletters, promotional e-mails, or similar messaging;
(ix) to provide service announcements;
(x) to detect and prevent fraud, spam, abuse, security incidents, and other harmful activity, conduct security investigations and risk assessments and protect against users seeking to hack into the Services;
(xi) to assess the level of general interest in the Services;
(xii) to resolve disputes between any of our members and to enforce our agreements with third parties;
(xiii) to enforce our Terms of Service and other policies and to comply with our legal obligations; and
(xiv) for any other purpose with your consent.
In connection with the activities above, we may conduct profiling based on your interactions with the Flyway Services, your profile information and other content you submit to the Flyway Services, and information obtained from third parties
We process this personal information for these purposes given our legitimate interest in protecting the Flyway Services, measuring the adequate performance of our contract with you, and complying with applicable laws.
Flyway may share Personal Information with certain third parties such as our agents, service providers, and other representatives acting on our behalf. For example, we may share Personal Information with third parties to perform services on our behalf such as:
procuring and maintaining insurance coverage;
processing payments or dues; and
conducting other business activities as needed.
The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Notice including taking reasonable measures to ensure your personal information is secure. On occasion, we contract with trusted third-party providers who would receive your Personal Information and conduct anonymized aggregate analyses of the data. Through our contractual arrangements, we require our contracting partners to maintain adequate security of Personal Information provided to them. We do not permit such third parties to sell your Personal Information to other third parties.
We may disclose non-personally identifiable aggregated information about our users without restriction.
Other than to its employees, contractors, and affiliated organizations or as described above, we disclose personally-identifying only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Flyway, third parties or the public at large. If you send us a request (for example via chat, a support email, or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
In addition, in some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Flyway or substantially all of its assets were acquired, or in the unlikely event that Flyway goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Flyway may continue to use your personal and non-personal information only as set forth in this policy. Otherwise, we will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
We may also disclose your personally-identifying information if you expressly consent to the disclosure.
We are committed to protecting your Personal Information. We regularly test our facilities and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
We Do Not Sell Your Personal Information
Flyway does not, to the best of our knowledge, sell or rent personal information that we have collected or retain about you to any other third party for any purpose. Accordingly, we do not offer individuals the ability to “opt-out” of the selling or renting of personal information because we do not engage in those practices.
Our Data Retention Criteria
The period during which we store your personal information varies depending on the purpose of the processing. For example, we store personal information needed to provide you with products and services or to facilitate transactions you have requested, for so long as you are a customer of Flyway. We store your personal information for marketing purposes until you have opted out of receiving further direct marketing communications in accordance with applicable law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Statement, following which time it is either anonymized (where permitted by applicable law), deleted, or destroyed.
Cookies are text files containing small amounts of information that are downloaded to your hard disk or to your browser's memory when you visit one of our Sites. Cookies are useful because they help arrange the content and layout of our Sites and allow us to recognize those computers or other devices that have been to our Sites before. Cookies do many different jobs, such as allowing our Sites to remember your preference settings and helping us to enhance the usability and performance of our Sites and your experience using them. Our Sites also may contain electronic images known as web beacons – sometimes called single-pixel gifs – that allow us to count the number of users who have visited specific pages. We may also include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. The type of cookie or similar technology that may be used on our Sites can be categorized as follows: Strictly Necessary, Performance, Functionality & Profile, and Advertising.
Strictly Necessary Cookies. These cookies are essential for the basic functionalities of the Site, and they enable you to move around our Sites and use their features, particularly in connection with information searches and order placement. Without these cookies, the services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. Examples of strictly necessary cookies are a shopping basket cookie, which is used to remember the products that you wish to purchase when you add products to your shopping basket or proceed to checkout, and a login/ authentication cookie which allows and manages your login to the Site and identifies you after logging in for a single session, a session cookie which is required to carry out the data transmission and provide the Site to you, a security cookie that detects repeat failed login attempts or similar abuses of the Sites. These types of cookies are regularly stored only as long as required for their purpose.
Performance Cookies. These cookies collect information about how you use our Sites, for example, which pages you go to most often and if you get any error messages from certain pages. These cookies collect information that is used to improve how our Sites work. Without these cookies, we cannot learn how our Sites are performing and make relevant improvements that could better your browsing experience. Examples of performance cookies that our Sites use include cookies from Google and Adobe Analytics (see further discussion below).
Functionality & Profile Cookies. These cookies allow our Sites to store information that you provide, such as preferences, and to store technical information useful for your interactions with our Sites. For instance, they remember your user ID and elements of your user profile. They also ensure that your experience using the Sites is relevant to you. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies will not be used to track your browsing activity on other websites. Without these cookies, a website cannot remember choices you have previously made or personalize your browsing experience. For example, we use a cookie to store your language preferences, which allows us to present you with product search results in the correct language, and we use a cookie to store your choice about the appearance of the cookie information banner that we display on our Sites. This cookie will help us remember your choice about the appearance of the cookie information banner when you subsequently visit the same site where you made your choice about the banner and any other Flyway sites with the same domain or the same top-level domain.
Advertising Cookies and Similar Technologies. These cookies or similar technologies may be used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the times you see an advertisement as well as help to measure the effectiveness of the advertising campaign. These cookies may track your visits to other websites. Without these cookies or other technologies, online advertisements you encounter will be less relevant to you and your interests.
You can usually modify your browser settings to decline cookies and you can withdraw your consent at any time by modifying the settings of your browser to reject or disable cookies or by opting out of specific cookies through the opt-out options shared below. If you choose to decline cookies altogether, you may not be able to fully experience the features of the Sites that you visit.
We use different analytic tools which serve the purpose of measuring, analyzing, and optimizing our marketing measures and provide you with customized advertisements that could be of particular interest to you. In particular, we may use the following tools:
Google Tag Manager helps to manage website tags through a single interface. The tool itself (implementing the tags) triggers other tags that may themselves collect (personal) data. However, Google Tag Manager does not access this data.
You are permitted, and hereby agree, to only provide personal information to Flyway if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation.
You may have certain rights under applicable data protection law with respect to personal information about you that is collected through the Sites or when you contact or otherwise engage with us. To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Us” section listed below. In the event, you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or the authorized agent of) the consumer whose personal information is the subject of the request. We will respond to any data requests within the time frames required by law, and we may charge a fee to facilitate your request where permitted by law.
Marketing. You have the right to opt out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an option of not receiving such communications from us in the future.
Do Not Track. Some web browsers may transmit “do-not-track” signals to the Sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
Flyway processes personal information in accordance with the legal bases set forth in the EU General Data Protection Regulation (GDPR) or EU Member State law. For example, our processing of Personal Data on individuals (as described above) is justified based on statutory provisions that (1) processing is based on the consent; (2) processing is necessary for Flyway’s legitimate interests as set out herein; and (3) processing is necessary for the performance of a contract to which you are a party. If you are in the EU or afforded protection under the GDPR, you may have certain rights with respect to your Personal Data. To the extent permitted by applicable data protection laws, you may access the Personal Data we hold about you; request that inaccurate, outdated, or no longer necessary information be corrected, erased or restricted; and, request that we provide your Personal Data in a format that allows you to transfer it to another service provider. You also may withdraw your consent at any time when we are relying on your consent for the processing of your Personal Data. You may object to our processing of your Personal Data where that processing is based on our legitimate interest. You have the right to lodge a complaint with your competent data protection authority. If you wish to exercise any of these rights, please contact us in accordance with the instructions provided below.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may occasionally update this Privacy Statement. When we do, we will revise the “last updated” date at the top of the Privacy Statement and take such additional steps as may be required by law.
If you have questions regarding this Privacy Statement, our handling of your personal information, or would like to request more information or exercise a data right, please contact us by email at firstname.lastname@example.org